We're here to help our customers who may be impacted by COVID-19.
We recognise it's a difficult time for customers and we want to assure you that we're here and ready to support you.
You can now request the following through the financial support form in online banking and the ING Mobile app.
On your ING Home Loan or Personal Loan
On your ING Credit Card
Once you have completed this form, we will be in contact with you within the next 7-14 days. Please ensure your email and mailing address are up to date in our system so we can keep in touch and send you any paperwork. This can be done anytime through ING Online Banking.
Let’s begin…it should take approximately 5 mins to complete.
Other financial support options
There may be other financial support options available such as:
To complete the form, login to online banking or the ING Mobile app